Portfolio

Transform. Simplify. Elevate. Lead.

Over the past 16 years, I’ve been trusted to step into complex challenges, untangle operational knots, and help teams move from chaos to clarity. Whether leading national survey readiness with generals in the room, designing new market expansions, or reimagining how a team works together—my focus is always the same: deliver practical solutions that actually stick.

What you’ll find below isn’t theory. These are real projects with measurable outcomes—each one a reflection of collaboration, strategy, and the belief that better is always possible.

Let’s take a look at what’s worked—and what we can build next.

🧩 Strategy & Growth

Multi-State Expansion (FL & CA)
Led new market launches with full ops readiness → Opened in record time.
Skills: Market Entry, Go-to-Market Strategy, Team Readiness

M&A Integration (Covenant, Manor)
Aligned staff, systems, and services → Seamless transition.
Skills: Change Leadership, Integration Planning

Strategic Partnerships
Built payer and provider partnerships → Expanded reach and reimbursement.
Skills: Contracting, Value-Based Care

🎓 Talent & Leadership Development

Training University
Built onboarding model → Reduced 90-day turnover by 24%.
Skills: Curriculum Design, Coaching

Sales & Physician Training
Developed performance-focused programs → Increased conversion 17%.
Skills: Sales Strategy, Education Models

Internship & Residency
Launched pipelines with schools → 3X growth in early-career hires.
Skills: Workforce Strategy, Academic Partnerships

⚙️ Operations & Process Design

Admission Diversion Tracker
Identified root cause trends → Recovered 9% in lost volume.
Skills: Lean Ops, Data Analysis

Labor Dashboard
Built real-time staffing visibility → Reduced labor waste 12%.
Skills: Workforce Optimization, Visualization Tools

Scheduler Standardization
Unified scheduling systems across markets → Boosted call response 15%.
Skills: System Rollout, Stakeholder Training

🛡️ Compliance & Survey Readiness

Survey Leadership (4 Agencies)
Hosted generals and congressional visits → Zero major findings.
Skills: Survey Prep, Executive Engagement

Compliance Auditing & Hand Hygiene
Monitored, coached, and enforced → Improved audit scores 20%.
Skills: Infection Control, Quality Monitoring

Election Addendum Rollout
Managed policy transitions → No service interruption.
Skills: Policy Execution, Documentation

💻 Technology & Digital Solutions

RPM (Remote Patient Monitoring)
Deployed end-to-end solution → Reduced hospitalizations by 18%.
Skills: Project Management, Telehealth

DocuSign + Secure Sign
Automated documentation → Saved 3 days per admission.
Skills: Digital Compliance, Automation

SharePoint LMS
Created centralized system for forms & training → Unified staff access.
Skills: Knowledge Management, LMS Design

🚀 Innovation & Speaking

Potential Entergy™ System
Developed proprietary staff efficiency tool → Reclaimed 15–20% lost time.
Skills: Innovation Framework, Facilitation

Notification Bots
Piloted automation in admissions → Reduced missed follow-ups 27%.
Skills: AI/Automation, Workflow Integration

CEU Seminars & Paid Events
Planned, hosted, and delivered high-impact learning.
Skills: Event Management, Public Speaking