Portfolio
Transform. Simplify. Elevate. Lead.
Over the past 16 years, I’ve been trusted to step into complex challenges, untangle operational knots, and help teams move from chaos to clarity. Whether leading national survey readiness with generals in the room, designing new market expansions, or reimagining how a team works together—my focus is always the same: deliver practical solutions that actually stick.
What you’ll find below isn’t theory. These are real projects with measurable outcomes—each one a reflection of collaboration, strategy, and the belief that better is always possible.
Let’s take a look at what’s worked—and what we can build next.
🧩 Strategy & Growth
National Admissions Performance
Developed a toolkit and numerous performance reports to support program leadership’s ability to identify needs and trends so they can be effective in their development of staff and targeting key markets.
Skills: Market Entry, Go-to-Market Strategy, Team Readiness
Market Specific Growth Plans
Developed a model to support each of the 57 markets to develop customized growth plans to accomplish their sales, admissions and operations goals.
Skills: Analytics, Planning, Operations
Strategic Partnerships
Supported the development of program leadership so they would be successful in establishing strong relationships with key referral sources, accounts and community partners.
Skills: Leadership Development, Strategy
🎓 Talent & Leadership Development
Training Universities
Built onboarding model → Reduced by 24%.
Skills: Curriculum Design, Coaching
Leadership Development
Developed executive training to improve leadership support of admissions operations across the country.
Skills: Sales Strategy, Education Models
Internship & Residency
Launched pipelines with schools → 3X growth in early-career hires.
Skills: Workforce Strategy, Academic Partnerships
⚙️ Operations & Process Design
Admission Diversion Tracker
Led the development of a tool to track program’s ability to admit patients timely. Allowing local and national support to provide targeted support of programs experience staffing, performance or market bottlenecks.
Skills: Lean Ops, Data Analysis
Labor Dashboard
Built real-time staff performance monitoring that gave leadership key insights on where to focus improvement efforts.
Skills: Workforce Optimization, Visualization Tools
Scheduler Standardization
Unified admissions scheduling resources training, IT systems and performance metrics across the country.
Skills: System Rollout, Stakeholder Training
🛡️ Compliance & Survey Readiness
Survey Leadership
Successful lead multiple organization through a large number of local, state and national surveys from groups like: Joint Commission, CARF, Paralyzed Veterans, and OIG.
Skills: Survey Prep, Executive Engagement
Compliance Auditing & Hand Hygiene
Established best practices in each role around best practices related to policies procedures and standards to out perform regulatory agency requirements.
Skills: Infection Control, Quality Monitoring
Election Addendum Rollout
Managed policy transitions → No service interruption.
Skills: Policy Execution, Documentation
💻 Technology & Digital Solutions
RPM (Remote Patient Monitoring)
Deployed end-to-end solution to track patient vitals in bed and reduce missed opportunites
Skills: Project Management, Telehealth
DocuSign + Secure Sign
Automated documentation that improved speed to admission.
Skills: Digital Compliance, Automation
SharePoint LMS
Created centralized system for forms & training.
Skills: Knowledge Management, LMS Design
🚀 Innovation & Speaking
Potential Entergy™ System
Developed proprietary staff efficiency tool that reclaimed 15–20% of staff time.
Skills: Innovation Framework, Facilitation
Notification Bots
Piloted automation in admissions to improve referral response time and improve performance.
Skills: AI Automation, Workflow Integration
CEU Seminars & Paid Events
Planned, hosted, and delivered high-impact learning.
Skills: Event Management, Public Speaking